Welcome to the Rampart Support Center
For: Customers on Rampart’s Managed Services Program - 24x7 Access
Please use the dedicated Toll-Free number your organization has been provided. These phones are answered LIVE 24 hours a day, 7 days per week and you will be connected with a technician who will troubleshoot and resolve your problem. Alternatively, you can use the dedicated support Email address you have been provided to submit a request that way. The same team will review and respond to your request 24 hours per day, 7 days a week.
For: All Other Customers
Note that these phones are answered during regular business hours M-F and requests will be queued as they are received. We would love the opportunity to discuss moving you to a Managed Service plan that includes 24x7 support.
Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.