Karen Brown Director of Operations
My job is a lot easier because of Rampart
Rampart has been more responsive and thorough than other firms we have used in the past. They follow up to ensure that any problems have been resolved to our satisfaction. The technicians are patient in walking through issues with us, especially for those employees who are not comfortable with technology. I appreciate that we can turn to them not only to solve problems, but to use their deep knowledge of our business systems to keep them from recurring.
Ron Lapping Owner
Growing my business without excessive overhead.
Rampart has supported IT at our three companies for more than five years. They are easier to work with than other IT companies that I've had in the past and I know they care about us and our business. They make sure I'm aware of new developments in technology. As we grow, I've been able to have them support my needs, without having to add additional staff.
Fire Systems Professionals
Eric Delbert Executive Officer
Professionalism, attention to detail, and commitment to our business
Prior to moving to Rampart's managed services program, we were the typical small business, attempting to do everything in house and hoping for the best. After experiencing an unexpected server crash, we realized that the infrastructure vital to running our business is best left to the professionals. It was evident from the beginning that Rampart was going to be a partner and not just a vendor. They took time to understand our current operation and customized their offering to our specific needs. I can now maintain my focus on the business, knowing that Rampart has the technology running smoothly and secured.
L.E.P.D. Firearms & Range
Kim Van Ness Operations Coordinator
We are more than a customer, we are more like family
Rampart genuinely cares about helping us meet our mission. The Help Desk and Support Team quickly resolve issues both remotely and onsite. They bring expertise that has taken pressure off internal staff and have supported us by bringing expertise in areas that we previously tried to address in-house. They take ownership in their work, understand our vision, are extremely professional, and help us anticipate problems and fix them in advance. I cannot say enough positive things about them.
Phil Hoffman Chief Financial Officer
Knowledgeable, timely, and customer service oriented
Outsourcing our technology needs to Rampart has proven exceptionally beneficial to our firm. We have direct access to experienced professionals for routine support and special projects, and have essentially eliminated the need to build an in-house technology staff. Rampart provides a group of dependable experts and offers a good value for their services.
The Ganzhorn Suites
Judy Dannemiller Vice President of Operations
My Team of professionals 24/7
Rampart is professional IT at our fingertips. We call or email and get immediate assistance without racking up hours of employee downtime. Team Rampart is responsive, allowing us to run our small company like a large company with their presence and support.
While we love their ongoing proactive maintenance, compliance is a major part of our industry. They help us meet the compliance and HIPAA standards that are mandated by our larger external bank clients which in turn allows us to provide that additional level of security for our smaller independent clients. Having access to a team of professionals 24/7 is priceless.